02Systems & automation

Process Automation

We fix the step that actually eats your week. Not the one easiest to automate.

What you get

The steps that are easiest to automate are rarely the ones costing you the most. Software vendors optimise for what demos well.

  • A day mapping the real process with the people who do it
  • Honest estimate of where the hours actually go
  • Automation built on tools you already pay for where possible
  • Handover documentation your team can follow
  • Monitoring so a silent failure does not go unnoticed
  • A review after a month with the real numbers

Where we differ

01

We map the real process, not the SOP

Every business has a documented process and an actual one. The savings are in the gap between them.

02

Built so you can change it

If every small change needs us, we have sold you a dependency rather than an improvement.

03

We will say when not to automate

Some steps should be deleted rather than automated. That is usually the cheaper answer and we say it out loud.

Questions we get asked

Do we need to change software?

Usually not. We would rather connect what you have than sell you a migration.

How do you price this?

We scope it after the mapping day, when both of us actually know what is involved.

What if it breaks?

Monitoring is part of the build, and someone answers. See Hosting & Care.

Often paired with

Tell us what is not working.

A 30-minute call, then a one-page diagnosis in writing within two working days: what we would do first, and whether you need us at all.