Hosting & Care
Someone picks up when it breaks on a Friday. Not a ticket queue.
What you get
A website is not a delivery, it is a thing that has to keep working. Most of the damage we get called in to fix started as an update nobody applied.
- Managed hosting sized to your actual traffic
- Daily backups, tested restores
- Core, plugin and dependency updates
- Uptime and certificate monitoring
- Security patching and malware scanning
- A named person who answers
Seen it live
Real sites, in use today.
Where we differ
Restores are tested
An untested backup is a rumour. We restore into a staging copy so we know it works before the day you need it.
You are not renting your own site
Care is a service you can stop. Cancel and everything stays yours, and we help you move it.
Small changes are included
Changing a price, swapping a photo, adding a staff member. Nobody should have to raise a job for that.
Questions we get asked
Do we have to host with you?
No. We can care for a site hosted elsewhere, though we will be honest about which hosts make that harder.
What is the response time?
Agreed in writing before we start, and it depends on what going down costs you. We will not promise a number we cannot hold.
Is this only for sites you built?
No. We will audit an existing site first and tell you what shape it is in.
Often paired with
Tell us what is not working.
A 30-minute call, then a one-page diagnosis in writing within two working days: what we would do first, and whether you need us at all.